At Galerie Seru we strive to make your experience as satisfying as possible.

Sales Tax

As a New York corporation doing business in New York State, Galerie Seru is required by law to collect sales tax on orders shipped to a New York address.

Shipping

Orders generally ship within 72 hours for unframed prints. For framed prints please allow an additional one to two weeks. Orders are shipped via UPS. Shipping is free within the Continental US via UPS Ground. Shipping time is in addition to the time required to fill the order.

Returns

If for any reason, you are not satisfied with your order, you may return it within 30 days of receipt and receive a full refund. Upon return of your merchandise, we will refund the cost of your order less the cost of shipping. We ask that the returned merchandise be in as good a condition as when it was shipped to you. We recommend using a trackable method for shipment of returns.

If your order arrives in less than satisfactory condition, please pack them in the original tube or box and ship them back to us. Be sure to specify the reason for the return, and what action you would like us to take: Free Replacement or Full Refund. Please include your order slip. Your request processes within 48 hours and you will receive an email letting you know your replacement is under production.

Return Address:

Galerie Seru (Returns)
45-02 23rd Street, 3rd Floor
Long Island City, NY 11101

Privacy

Galerie Seru does not share, sell or rent personally identifiable information about its customers. In certain circumstances Galerie Seru may provide aggregate statistics about customers, sales, traffic patterns, and related site information to reputable third-party vendors. Galerie Seru may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Galerie Seru, our users, or others.

Trademark

Galerie Seru and its logo are trademarks and may not be used without express, prior consent. We do not allow use of the Galerie Seru name or logo on any third party web sites including via hyperlinks absent our express consent, which consent will be granted for legitimate purposes such as promotion or authorized brand relationships. The trademarks of third parties may also appear on this Web Site from time to time. Nothing contained on this web site should be construed as a license or right to use the Galerie Seru name or any other trademark.

Intellectual Property Rights

All elements of the GalerieSeru.com Web Site including but not limited to logos, graphics, sounds, video, images, text, design, layout, arrangement, compilation, and any or all other data contained therein are protected by copyright, trademark, trade dress, trade secret, unfair competition, and other laws (the “IP Rights”). Please note that in some instances persons or entities other than or in addition to Galerie Seru may hold IP Rights. Use of the IP Rights—including but not limited to their distribution, reproduction, display, or any combination thereof—is prohibited unless granted by the express written permission of Galerie Seru or the appropriate persons or entities prior to such use.

Revisions

Galerie Seru reserves the right to update or revise the policies, procedures, terms and conditions contained on the Web Site at any time without notice.